That's what he said.

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Send HTML Email from Your Drupal Site with Gmail, SMTP and MIME Mail

Sat, 06/04/2011 - 19:34 -- Doug

Getting one of my Drupal sites to send HTML email from a Gmail gave me more grief that I'd like to admit. The documentation for this one task seemed so scattered and unclear, it just makes sense to finally have it all in one place. Hopefully I can save a few of you some work.

First, make sure SSL has been enabled in php.ini. You'll probably have to type this line from scratch with the other extensions.

Customer Service, Process and the Only Good Reason for Mopping the Floor

Thu, 11/04/2010 - 18:49 -- Doug

Several years ago when I was a realtor (ok, a little more than several—it was before MP3 players), I attended a sales technique seminar. It was mostly the kind of bullshit that I’ve come to expect from this kind of event, but there were a few ideas I took home that I still consider useful. One of these ideas came from a story our instructor shared with us.

Once while eating at a restaurant, an employee asked our instructor if he could please lift his feet so that he could finish mopping the floor. “Why are you mopping?” he asked.

For Sale: Your Soul, Cheap

Sun, 10/24/2010 - 09:44 -- Doug

Several years ago I attended a week of offsite corporate training (read: mandatory conformity reprogramming) that, like many such events, didn't improve my life so much as waste a week of it. There were games to encourage teamwork. We took personality assessments before, during and after the course. We could have done as well with a crystal ball.

Sometimes It Just Takes a Site Crash

Tue, 10/12/2010 - 17:58 -- Doug

Oops. I made a few changes to the site yesterday—strictly nerdy admin stuff. Problem is, I tested it as a strictly nerdy admin. The rest of you got to see my site dump a big fat poopie on the home page. Sorry about that.

Well, now that we've got that out of the way, I guess I should probably work on posting a bit more often. Not now though. Zoey and I are busy dancing.

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